3-Point ACT Score Improvement Guarantee & Money-Back Guarantee

At PrepPros, we are so confident that our online courses work that we offer the best online course guarantee anywhere!

For any students who have scored a 30 or below on an official ACT, or a proctored test taken at a tutoring or testing center with a score report, we offer a 3-point score improvement guarantee. We are unable to extend this offer if you have simply taken a test at home as there is no way for us to verify the validity of the scores. For students with scores above a 30 on an official ACT or proctored test taken at a tutoring or testing center with a score report, we offer a score improvement and satisfaction guarantee.

For the guarantee to be valid, students must complete at least 80% of the lessons in our English, Math, Reading, and Science Courses detailed in any of the study plans with a duration of 3 months or longer. Additionally, students must complete all 6 practice ACTs and have purchased a copy of the PrepPros Complete Guide to ACT Math to work through our Math course, which is the only material not included in the course and not eligible for a refund.

Students must take the ACT for the first time within 60 days of completing our Ultimate ACT course and must attempt to take the ACT twice for a refund to be valid if they have only taken a proctored test administered at a tutoring or testing center. This is because students may struggle with the pressure of test day the first time and their scores may not be reflective of their improvement. This constitutes the best guarantee for any online course in test prep.

We additionally offer a 3-day “no questions asked” money-back guarantee. However, if a student completes a significant portion of any of the courses the 3-day period, the guarantee is no longer valid and a refund will not be issued.  For example, you cannot work through the entirety of one of our courses or a significant portion of a course in 3 days or less and be granted a refund.  The 3 day money-back guarantee is designed for students who have used a small portion of a course and feel that the course does not work for them.  All final decisions regarding refunds are made by PrepPros.  We unfortunately have to include this language due to students trying to take advantage of the good faith of this policy.

If you would like to submit a refund request, please send an email to info@preppros.io.